Mission: EMPOWERING YOU TO MAKE YOUR OWN DECISIONS
House of B.A. was built around one belief: people should have the opportunity to participate meaningfully in the decisions that affect their lives, families, businesses, and futures.
Today, that belief extends across the work I do in mediation, communication consulting, and other professional services.
Different needs may bring people through the door, but the purpose remains the same: provide thoughtful, professional support for whatever brought you here whether it is for family mediation, civil mediation or communication services... we can help.
mediation overview
What is Mediation?
Mediation is a confidential process in which a neutral third party assists individuals in conflict, enabling effective communication, identifying critical issues, exploring potential solutions, and determining if an agreement can be reached. This applies to various contexts such as civil mediation and family mediation, where the focus is on conflict resolution.
Whether mediation is privately initiated or court-ordered, the choice to reach an agreement lies solely with the parties involved. The mediator does not dictate who succeeds, impose solutions, or offer legal advice, ensuring that your voice remains active throughout the process.
BE HEARD: Articulate your concerns, interests, and perspectives in a structured environment tailored for effective conflict resolution.
GET CLARITY: Share information, pinpoint the real issues, and address misunderstandings that may be hindering resolution.
EXPLORE OPTIONS: Consider solutions that may not be viable through continued litigation, allowing you to explore all possibilities.
KEEP YOUR VOICE: You determine whether an agreement is suitable for you, while the mediator facilitates the dialogue and the parties make the decisions.
How Mediation Works
1. START THE CONVERSATION
The mediator outlines the process, sets expectations, and helps clarify the issues that need to be addressed.
2. TELL YOUR SIDE
Each party is given the opportunity to express their perspective, concerns, and priorities in a supportive setting.
3. GET TO WORK
Discussions may occur together or in separate sessions known as caucuses. The mediator facilitates communication, explores options, and maintains momentum in negotiations.
4. DECIDE WHAT WORKS
If the parties arrive at an agreement, the terms can be documented as necessary. If an agreement is not reached, the parties retain their right to pursue the applicable legal process.
THE HOUSE OF B.A. APPROACH:
Professional enough for the case, yet human enough for the conflict. Understanding that no two conflicts arrive at mediation in the same manner, I tailor the conversation accordingly.
My background in communication and conflict resolution shapes how I manage difficult conversations, especially when the people at the table feel like they have already said everything there is to say.
I won't make decisions for you, and I won't pressure you into an agreement. My job is to facilitate a different conversation because sometimes that is exactly what is needed to see the dispute differently.
YOUR CONFLICT. YOUR VOICE. YOUR DECISION.
LIFE HAPPENS. TAKE YOUR POWER BACK.
Communication consulting overview
What to Expect: Communication Consulting
You can’t fix what no one is willing to talk about.
Every organization communicates. The question is whether that communication is actually working.
Sometimes the problem looks like poor morale. Sometimes it is turnover, tension between departments, frustrated customers, leadership disconnect, meetings that accomplish absolutely nothing, or a team that has mastered the art of saying “everything is fine” when everyone knows it isn't.
That is where I come in.
With a background in Communication and Leadership, higher education, conflict resolution, mediation, and organizational communication, I work with businesses, organizations, and leaders to identify where communication is breaking down and develop practical ways to make it better.
WHAT ARE WE ACTUALLY TRYING TO FIX?
Before recommending a training, presentation, or consulting package, I want to understand the problem.
- Is your team communicating or just exchanging information?
- Are your leaders actually leading difficult conversations?
- Do your employees understand what is expected of them?
- Are customers hearing the message you think you're sending?
- Is conflict being addressed or simply getting passed from meeting to meeting?
- Does the way your organization communicates match the culture you say you have?
Sometimes the answer is training.
Sometimes it is a communication strategy.
Sometimes leadership needs a different approach.
And sometimes one conversation reveals that the problem everyone has been trying to solve isn't actually the problem at all.
WHAT WE CAN WORK ON
WORKPLACE COMMUNICATION
Build stronger communication between employees, departments, leadership, and the people your organization serves.
CONFLICT MANAGEMENT
Give your team practical tools for addressing disagreement before everyday tension becomes an organizational problem.
LEADERSHIP COMMUNICATION
Being in charge and knowing how to communicate as a leader are not automatically the same thing. We can work on the second one.
CUSTOMER & CLIENT COMMUNICATION
Your customer experience begins long before someone complains. Let's look at what your organization is communicating at every point of contact.
TEAM DEVELOPMENT
Better teams are not built through another awkward icebreaker. They are built when people understand how to communicate, disagree, collaborate, and trust one another.
PRESENTATIONS & CUSTOM TRAINING
Need something specific? Training and presentations can be developed around the communication challenges your organization is actually facing instead of pulling another generic presentation off the shelf.
NO COOKIE CUTTERS HERE.
I don't believe every organization needs the same seminar, PowerPoint, or three step formula.
We start with a conversation about what is happening, what should be happening, and what is standing between the two.
From there, I can recommend an approach that fits your organization, which may include consultation, assessment, training, facilitated conversations, presentations, or a customized communication plan.
You will know what we are doing, why we are doing it, what it costs, and what comes next before the work begins.
SOMETIMES, IT REALLY IS A COMMUNICATION PROBLEM.
And sometimes it isn't.
Either way, let's figure that out before you spend another meeting talking around it.
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